Nunawading

Clinic

General Practice & Allied Health

Enquiries & Appointments

Call 03 9878 9191

Location

 

Corner of Springvale Rd and Laughlin Ave, near the level crossing and Nunawading Station.
Melways reference:48 E10

Parking

 

Parking on- site is limited and access to the clinic and car park is via Lauglin Avenue. Street parking is available. Peak periods occur during the start and end of school hours.

 

After Hours

 

On weekends and public holidays, the doctors of Nunawading Clinic will be jointly managing an after hours service located at the Vermont Health Care clinic for urgent matters that cannot wait until another time. These times will be covered by both Nunawading and Vermont doctors, and your medical record will be accessible. Vermont Health Care is located at 5 Boronia Rd, Vermont near the corner of Boronia Rd and Frances Avenue; please phone 9874 3344 on the day to make an appointment. Please also let the receptionist know when you make the appointment that you are a patient of Nunawading Clinic. There is no bulk billing, except for children, pension card holders and Veterans during these times.

 

Between 8:00pm and 11pm urgent after hours consultations may be obtained at the After Hours GP Clinic. They are located at 36 Wellington Road, Box Hill, and can be contacted on 8820 7500. After hours home visits may be arranged by contacting the Doctor Doctor locum service on 13 26 60. In an emergency contact the ambulance service on 000 or 012 (mobile phones). 

 

Fees

 

The Australian Medical Association suggests a standard consultation fee of $78.

 

Our standard consultation fee is $72.00 which we ask that you pay on the day of your consultation. Patients will be able to claim back the $37.05 rebate from Medicare. The out of pocket payment for consultations at the surgery will generally not exceed $35.00. See the complete Fee Schedule for more information.

 

Bulk Billing is available for children under 16 years. Full-time students under 25 with a valid Student Card are charged a reduced fee. Bulk billing is also available to pensioners and some concession card holders. If you are having difficulty paying our fees at any time, please discuss this with your doctor.

 

Procedures such as minor surgery eg: suturing, removal of skin lumps/cancers may attract an extra fee for all patient categories. Please discuss with your treating GP at the time of consultation

 

ACUPUNCTURE FEES:

 

Please contact our receptionist for Dr Korda's fees. New consultations usually require a 30 min appointment. Subsequent appointments are usually 15 mins in length.

Privacy Policy

 

The provision of quality health care requires a doctor patient relationship of trust and confidentiality. Nunawading Clinic collects and holds personal health information about you in your medical record, as do all medical practices. This information is necessarily available to practice staff but is always treated in strict confidence. All our staff sign a confidentiality agreement to protect your information. Aspects of your health information may also be recorded on medical registers - such as the diabetes and national pap smear registers. Information from your medical files may be viewed by accreditation and quality assurance bodies. 

 

At times specific information is required by law to be provided to health authorities in relation to infectious diseases and to the births, deaths and marriages registrar for birth and death certificates. Doctors occasionally need to discuss patient issues with their medical defense organisation for medico-legal advice. For more information, please download a copy of our privacy policy.

 

Accreditation and Quality Assurance Bodies

 

Accreditation bodies view a sample of our files every few years to ensure they are maintained and secured according to current best practice standards. As part of our commitment to quality assurance and maintenance of the highest standards of medical care, doctors at this practice do participate in audits of management of patient's conditions. This requires reviewing and extracting anonymous information from your medical file. Audits review the doctor's response to a particular situation or condition but do not involve any personal or identifying patient information.



Accessing Your Health Information

 

Personal information is made available with your agreement to other health practitioners in the course of medical referrals. You may access your personal health information in accordance with the provisions of the Privacy Act 1988 (Commonwealth legislation) or Health Regulations Act 2001 (Victorian Government). Information about this process may be obtained from the receptionist. 

Apart from the use and disclosure of personal health information as indicated above your written consent is required before the transfer of any of your health information. Should it not be possible to obtain your consent or refusal of consent in the case of severe illness or other unforseen situation the practice will attempt to consult your next of kin or a person nominated by you for such a purpose. If this is not possible your doctor will act in what is judged to be your best interest. 

If you have any concerns please discuss with your doctor.

Repeat prescriptions and referrals

 

Repeat prescriptions may be obtained without a consultation by patients who have seen the doctor within 6 months. There will be a $15 fee for this service, which is not rebatable by Medicare. If you call within three days of your last appointment, the doctor will write you your script without a charge. 

There is also a $20 fee for referrals that are written without a consultation. Sometimes your doctor will say that you need to come in for an appointment regardless, particularly if you have not seen that particular specialist before.

Feedback

 

Your comments on our medical services are always welcome. If there is any way we can improve, please talk to a receptionist or your doctor; alternatively you may email or write to us.

Please however note that unencrypted emails are inherently insecure so please do NOT use email for communication of any confidential patient information.

 

If you are unhappy with any aspect of the care you receive from this practice, please speak to a doctor or staff member about it.

If there is a problem you wish to take up outside, then complaints may be directed to the Health Services Commissioner on: 1300 582 113

Medical students

 

Our practice is affiliated with Monash & Deakin University and participates in training programs for their medical students. These students may sometimes sit in on consultations - please inform your doctor if you would prefer the student was not present during your visit.