CLINIC SERVICES
The doctors and nurses at Nunawading Clinic offer the following services among others. If you require a service not listed on this page, please speak to your doctor.
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When booking your appointment, the receptionist will ask you to confirm your address, best contact number and date of birth in addition to your name. We will also need to do this on other occasions such as when you request a repeat prescription or referral etc. The reason for this is to be sure we always have your correct record and there is no misidentification or mismatch.
In an effort to provide an efficient service, our receptionists will ask for your Medicare card at every visit.
Standard appointment times are for 10-15 minutes.
For multiple smaller problems or a complicated issue longer appointments are available, but please let the receptionist know when making your appointment. The gap fee for this does not change i.e: it is not more costly to you as a patient for a longer appointment once you receive your rebate from Medicare.
Consultations for completing medical reports and travel vaccinations and information also require long appointments. Please note that consultations for medical reports and travel vaccinations may not be covered by Medicare.
Urgent medical problems will always be dealt with as a matter of priority. Our staff are experienced in helping you decide the most appropriate action for your needs. See our About Us page for details on after hours consultations.
The doctors at Nunawading Clinic can assist you with your asthma management and asthma action plans.
Fracture Diversion Project in Conjunction with Eastern Melbourne PHN
Dr Jerry Hsu at the Vermont Health Care rooms has been a part of a year-long project where fractures which are amenable for GP management are being seen and managed. He has undergone further training and attachments at Box Hill Hospital to provide this service to patients. This service is open to the community as well and does not need a referral. If you have a suitable fracture and have been referred to the fracture clinic or Emergency Department at Box Hill Hospital or Maroondah Hospital, you may be offered a list of GPs in your area who are participating in this project.
Home visits are available for patients who are registered with us and who are unable to come to the clinic. These can be difficult to fit in so please arrange as early in the day as possible. Please note that we are only able to provide visits locally, within the area bordered by Mitcham Road, Eastern Freeway, Blackburn Road, Surrey Road and Hawthorn Road.
The doctors also regularly visit patients in hostels and nursing homes in the area.
For more information please call the clinic as private fees may apply in some situations.
Iron deficiency anaemia can be treated on-site at the Vermont Health Care rooms. Please see your doctor for advice.
We are excited to announce that two of the doctors at the Vermont Health Care rooms are now able to provide Mirena insertion and removal services. Please feel free to arrange a consultation with Dr Sarah Friend and Dr Wayne Piez to discuss suitability, consent and address any questions you might have in relation to this procedure. An initial consultation with the GP is required before booking an appointment for a Mirena insertion.
Kidney Stone Diversion Project in Conjunction with Eastern Melbourne PHN
Dr Jerry Hsu at the Vermont Health Care rooms is actively involved in this project which helps reduce the burden of Eastern Health kidney stone clinics. If you have been instructed by the hospital to see us about your kidney stone, please call our reception to book in your appointment.
Dorevitch Pathology has a collection centre here at the clinic which can be contacted via our reception. Their opening hours are 8:30am to 11:30am Monday to Friday with no appointment necessary.
Melbourne Pathology has a collection centre at our Vermont Clinic which can be contacted on 03 9872 5976. Their opening hours are 8:00am to 4:30pm Monday to Friday and 8:30am to 11:00am on Saturdays.
For centres with more extended opening hours check on the back of your referral form at the list of collection centres to find one that will suit you.
We have a physiotherapist working from our rooms at Vermont Health Care. For more information, please click here.
We have a podiatrist working from our rooms at Vermont Health Care. For more information, please click here.
This practice operates a computer based recall system for sending reminders for follow up in some situations.
This does not cover all or even most situations where your doctor has advised review but is used to aid follow up for some common checks such as cervical screening tests, and some pathology results and examination reviews.
Therefore, please note that although every effort is made to send reminder letters, it is your responsibility to return for follow-up, check-ups and all test results. If you do not wish to be a part of this system, please advise your doctor. However, please remember that these activities are designed to enhance the ability of your doctor to provide the highest quality of care to you.
Obtaining results
Patients are required to return for an appointment to discuss test results unless by prior arrangement with the doctor who ordered the test.
A common misbelief is that the results are normal and nothing further needs to be done if you are not called up. This is not the case. Even if the results are normal, your GP may want to discuss other options with you. We at Nunawading Clinic strive to provide the best medical care possible, hence we appreciate your effort in making a follow up appointment to discuss your results.
In accordance with the privacy legislation we are unable to give results to anyone but the patient who had the test. In most cases this includes children of 15 years of age and over who are able to understand the nature of the test and the implications of a result. A patient may, however, provide written authorization for another person to receive results on their behalf. Over the telephone it may not be possible to know if the caller is the patient and in general it is advised that patients return for receipt and discussion of results.
Expecting mothers are encouraged to make a shared care appointment to arrange an obstetrician. Doctors at the Vermont Health Care rooms currently doing shared care are Dr Wayne Piez, Dr Kelly Tulloch and Dr Linda Kelly. Shared care appointments will need to be for 30 minutes, so please let the receptionist know when booking in.
Dr John Chae has a special interest in Skin Cancer Medicine and surgery and has undertaken a significant amount of postgraduate training. He is an Accredited Skin Cancer Doctor with the Skin Cancer College of Australia.
He regularly performs many skin procedures including biopsies, skin cancer excisions and cyst removals.
For more information about skin checks including fees, please click Skin Checks for more information.
An out-of-pocket fee may be charged on wound care. Please discuss this with your doctor at the time of consultation.